Contact Management

In the Contact Book, you can add fields according to your needs and desires. For example, you can add fields such as "hobbies" or "favorite foods" to better understand the needs of your custom

If you want to open CSV files in MS. Excel (.xls or .xlsx), you can do the following steps:

1. Open Excel

On the data menu, click "From Text" at the top left, select the file that was downloaded

To export contacts, go to the Contact Book > Contact menu (you can access the menu through the dashboard or the sidebar on the left).

![](https://files.emailtarget.co.id/58532f2314fcb933b55e7113

Through Manage Label, you can manage the labels you have, from adding the labels you want, deleting labels, or editing existing labels.

These labels can be useful when sending emails. When you want t

If you have a box with multiple labels, and want to delete one of the labels, then you can follow these steps.

1. Go to the Contact Book menu then find the name of the contact whose label you wa

Sometimes we may find some contacts that are no longer active, such as hardbounce contacts (invalid email or typos) or contacts who have unsubscribed. Indeed, if the contact settles in your Contac

Sometimes, you have to delete email contacts. Whether it's because the email subscriber is inactive, or even the email contact that has been damaged or hard bounce. This needs to be done so that e-mai

If you have a lot of contacts that you usually manage for certain purposes, usually it will require categorization through filters or labels. In some cases, the more contacts, generally the filter wit

In this article you will learn about how to sort email contacts more easily in accordance with Contact Fields that you have previously made. There are 2 ways to sort your email contacts. First is

If you want to filter the contact book, here are some things and steps you need to do.

1. On the Contact menu, you can filter by typing the label name.
2. Click the filter icon ![](Https://res.clou

If you experience problems in the Import Contact process, here are some things you need to know when doing Import Contact.

How to Convert an Excel File to CSV

We recommend using the CSV file for

When sending email marketing, of course the most important thing is to have an email contact that will be sent. Certainly get it in a legal way by collecting it yourself and not as a result of purchas

The Contact Book is useful for managing all your customer contacts, whether you have uploaded them to MTARGET or new customers. In the Contact Book, you can add contacts one by one or import multiple

A bounce contact refers to a contact that has failed to receive an email due to various reasons, such as an invalid email address, an inactive address, or a recipient server issue. Properly managing b

To maintain a clean database, it's essential to regularly manage and validate your contact list. This helps prevent issues with invalid contacts and ensures better engagement and deliverability for yo

To ensure data security and comply with data retention policies, the data export process is carried out with strict and efficient procedures. Every exported dataset is automatically processed based on

A contact database is an essential foundation in any digital marketing strategy. Having a strong and well-segmented database allows you to reach a relevant audience and build more personal relationshi

To ensure data security and comply with data retention policies, the data deletion process is conducted with strict and efficient procedures. Any data to be deleted is processed in accordance with the

Segmentation in MTARGET helps you categorize contacts based on specific criteria, enabling targeted campaigns and better audience management. Here's how to make the most of this feature:

**Unders

If you're facing issues while importing contacts into our system, don't worry! This guide will help you understand the main reasons why contact imports can fail and what you can do to fix them.

Sever